Building Trust In Teams

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Why Should You Care About Building Trust in Teams

  • High Trust teams focus their energies on important issues and business deliverables.
  • Focus on the important issues minimizes attention paid to organizational politics and other impediments to getting things done.
  • High trust teams deliver better solutions.
  • Building Trust in Teams leads to higher employee satisfaction and retention

Signs Your Team is Suffering From a Lack of Trust

  • Team members hide their weaknesses and mistakes.
  • Team members don’t ask for help.
  • They won’t provide constructive feedback.
  • Jump to negative conclusions about the intentions or competence of others.
  • Hold grudges and are generally uncooperative.
  • Dread meetings and find reasons to avoid spending time together.

Steps to Building Trust in Teams

  • Leadershipis the key to Building Trust in Teams.  As the leader, there are three necessary ingredients when you are Building Trust in Teams:
    • Competency – As the leader you must have minimum level of competence in the discipline your team is working in.
    • Intention – The leader must take the time and effort to lead.
    • Relationships – Business is a contact sport, and relationships with team members is critical.  This does not mean that the leader has to be best friends with each of her people, but it does mean she needs to make an effort to
  • Clear Focus.  Teams with a high level of trust are those that have a simple, well understood goal that team members coalesce around, and work hard to achieve.
  • Mutual Accountability.  Building Trust in Teams means that individual accountability is in place.  The strongest teams are made up of individual members that don’t want to let each other down.

3 Things to Remember About Building Trust in Teams

  1. They have to trust you first.  As the leader you need to earn trust in your people.
  2. Recognize the signs of mistrust and deal with them.  If you suspect there are trust issues amongst your team, you need to act quickly.
  3. Building Trust in Teams requires clear expectations for the team and team members.

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