This week the Wily Manager guys talk about building trust on teams. If you’ve every been on a team that was a bit dysfunctional, then this week’s discussion will resonate with you.
Monday’s Tip: Have a clear focus. Trust requires that people have clear expectations. On a team those expectations need to be commonly understood and aligned.
Tuesday’s Tip: Hold people accountable. High trust teams have a high level of accountability to both the leader, and the other team members. As the leader it is critical to hold to account for agreed-upon expectations.
Wednesday’s Tip: Recognize Team Dysfunction and address it. There are many symptoms of teams with low levels of trust. A leader must address these symptoms as soon as they appear to avoid a deeper problem.
Thursday’s Tip: Practise humility as a leader. The leader sets the tone on a team, and a leader who admits his mistakes, and gives credit to team members where it is due, will engender high levels of trust.
Friday’s Tip: Reinforce positive team behaviors. When people display positive, high-trust team behaviors, leaders should look for ways to reinforce and reward that behavior.