Of the top 10 things that make managers crazy, the first five all involve some kind of conflict.
Watch the ‘Top 10 Manager Challenges (Part A)’ video (21 mins 9 sec):
Download the ‘Top 10 Manager Challenges (Part A) Video (m4v)
Download the ‘Top 10 Manager Challenges (Part A) Audio (mp3)
Take a look at the ‘Top 10 Manager Challenges Part A’ Cheat Sheet
What are YOUR Conflict ‘Hot Buttons’? Take the online Conflict Dynamics Profile and get personalized feedback and a development guide.